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hotel clerk
sandy lin 15/f,tower2 ,bright china,building1,beijing.
objective:
to contribute developed customer relations and administrative skills to a challenging in a hotel。
summary of qualifications:
developed interpersonal skills,having dealt with a diversity of clients,professionals and staff members。
detail-and goal-oriented.
function well in high-stress atmosphere.
knowledgeable on both eeco and aptec computers systems.
career history
1992-present the oliver hotel,whitewater,ks
hotel clerk
resolved guests' needs.controlled reservation input utilizing eeco computer system.handled incoming calls.maintained daily reports involving return guests,corporate accounts,and suite rentals.inspected rooms.
1988-1991 walden hotel,walton,ks
hotel clerk
trained personnel。handled telephone,international fax and telex bookings。maintained daily and monthly reports tracking demands and guaranteed no-show billing。utilized aptec computer for inputting group booking and lists。
1986-1987 walden hotel,walton,ks
sales associate
assisted customers。maintained stock。opened/closed shop。tracked best selling novels,and made recommendations to customers。
1983-1985 bethel college,north newton,ks
secretary
responsible for general clerical duties.resolved inquiries.assisted in locating guest speakers.
education
bethany college,lindsborg,ks
bachelor of science;sociology,1983
preferences
furnished upon request。
candidate's customer relations and administrative skills,essential in the hotel/hospitality field,are emphasized throughout the resume.
education is de-emphasized because candidate's work history is strong.
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